Q: Where/how do I pay my water/sewer/garbage bill or my City tax bill?
A: In person – At City Hall, parking lot on corner of King Street and Sixth Avenue. Pay inside at payment windows on ground floor or use drop box in parking lot.
Mail - Water Department, 145 Fifth Avenue East, Hendersonville, NC 28792
By phone – 828/697-3052 – debit or credit card – We accept Visa, Mastercard, and Discover. NO FEE for this service.
Automatic Bank Draft is available for utilities – payments are drafted on the due date of the bill. Go to the E-Government section of this website to enroll online: fill out and submit online; download and print an enrollment form to mail or hand deliver to us; or phone 828/697-3052 to have a form mailed to you.
Online payments – Direct link not available at this time but coming soon!
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Q: How do I report a water outage?
A: Call the City's Operations Center @ 697-3072 during regular business hours and 891-7779 after hours, weekends and holidays.
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Q: How do I report a blocked sewer?
A: Call the City’s Operations Center @ 697-3072 during regular business hours
and 891-7779 after hours, weekends and holidays.
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Q: What are the fees for Water/Sewer taps?
A:
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Q: Where do I take my recycling?
A: Henderson County Transfer Station, if you are a Henderson County Resident and do not live within the City Limits. City Residents may recycle using the City’s curbside recycling service.
Recycling Info can be found under Pulic Works, Recycling. |
Q: Does the City have any surplus sales coming up?
A: The City utilizes govdeals.com to sale all of its surplus items. A link is provided in the Public Works tab of the webpage. |
Q: Who maintains my street?
A:
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Q: How do I register for swim lessons or water aerobics at Patton Pool?
A: Program registration forms and prices are available on this website under Public Works, Patton Pool Info or stop by the pool gate house during business hours. Forms may be mailed along with payment to Public Works or delivered to Public Works during regular business hours. Our mailing address is 305 Williams Street Hendersonville, NC 28792.
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Q: How do I get a pool membership and how much is one?
A: Patton Pool membership applications and prices are available on this website under Public Works, Patton Pool Info or stop by the pool gate house during business hours.
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Q: What day is my garbage collected?
A:
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Q: What is the difference between a National Historic District and a Local Historic District?
A: Properties within a National Historic District are eligible for state and federal tax credits for approved renovations. Contact the State Historic Preservation Office in Asheville at 828-274-6789 for more information.
Properties within a Local Historic District must obtain a permit, called a Certificate of Appropriateness, prior to performing exterior work. Visit www.hendersonvillehpc.org or contact the Planning Department at 828-697-3088 for more information.
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Q: Do I need a special permit to work on my property in a historic district?
A: If you are planning exterior work to a property in a Local Historic District (Druid Hills, Hyman Heights or Main Street), you may need a permit called a Certificate of Appropriateness. Further information can be found at www.hendersonvillehpc.org or by calling the Planning Department, 828-697-3088.
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Q: Is my property in a historic district?
A: Maps of the seven historic districts can be found at www.hendersonvillehpc.org You may also call the Planning Department at 697-3088.
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Q: Where do I get a copy of the Zoning Ordinance, Zoning Map or Comprehensive Plan?
A: All are available online under the Planning Department. A hardcopy of each can also be purchased in the Planning Office: $15.60 for the Zoning Ordinance, $5.00 for a City Zoning Map and $69.37 for the 2030 Comprehensive Plan.
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Q: Where can I get a planning application?
A:
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Q: What are the Planning Department fees?
A:
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Q: How do I apply for a building permit/inspection?
A: The City of Hendersonville contracts with Henderson County for all building permits and inspections. However, the City Zoning Department must review such applications for properties in the city limits and ETJ. The Zoning Department may be reached at 828-697-3010.
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Q: What is the ETJ?
A: ETJ stands for Extra Territorial Jurisdiction, an area adjacent to the city limits line in which the city has zoning jurisdiction but does not collect taxes.
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Q: Is my property in the city limits or the ETJ?
A: The Zoning Map shows the city limit line and the ETJ boundary. You may also call the Planning Department at 828-697-3088.
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Q: What is the zoning of a piece of property?
A: The Zoning Map will show the zoning of the city limits and ETJ. You may also call the Planning Department at 828-697-3088.
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